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Greenlight Laptop and Computer Repairs in Eastbourne
Greenlight Onsite - Same Day Computer and Laptop Repairs in Eastbourne

GREEN

LIGHT

Eastbourne's Computer Repair Specialists

Terms and conditions

Greenlight T's & C's

Greenlight Terms and Conditions. These take precedent over any other source and may be updated without notice from time to time.

Same Day Service applies to tickets or collections booked for pre 11am weekdays only.
Same Day Service may not always be available and is repair and circumstance dependent.
Items will remain in our possession until full payment is cleared.
Any service listed as unlimited is subject to a fair usage policy.
Any unclaimed/redundant hardware will be disposed of after 30 days.
New goods have a warranty of 12 months from date of invoice.
Refurbished goods have a 90-day labour only warranty from date of invoice.
Open/brown box (unfulfilled orders) goods have 12-month manufacturer’s warranty. Receipt must be presented to the manufacturer in order to enable new warranty and may have been previously registered.
Second-hand goods marked SE have no warranty and are sold as is.
No-Fix, No-Fee applies to repairs we cannot resolve, not due to non-customer approval or parts no longer available.
A fixed cost of £15 will be charged at our discretion if a quoted repair does not go ahead.
Fixed fee remains the same regardless of duration or labour, with the exception of parts.
Quotes are on current condition of items, if removed from premises a re-quote is required.
All work has a 30day labour only warranty unless otherwise stated apart from malware/software issues which are not covered.
Payments may be made via Cash, Bank Transfer or Card.
Balance is payable upon presentation.
GL do not take any responsibility for any media/hardware left in our possession.
No internet security or antivirus product is infallible. GL recommends ESET products. Support for these products is provided by ESET. GL cannot be held responsible or liable for any malware infections or data loss resulting thereof.
You will be given a rough estimate of repair duration and updated throughout.
Your data will not be passed on or stored (unless for our records and warranty) without authorisation.
We cannot guarantee the integrity or safety of data whilst work is being carried out.
GL cannot be held responsible for loss of data/earnings as a result of a fault beyond our reasonable control.
If we deem that a customer relationship has broken down, we will ask Trading Standards to step in.
GL reserves the right to cease communications with customers who become abusive or aggressive.
On occasion parts can fail and GL cannot be held responsible for this unless due to our negligence.
Complaints must be received in writing to Greenlight 14 Willingdon Park Drive, Eastbourne BN220BS, within reasonable time.
We aim to rectify complaints within 10 working days.
No refunds unless there is a breach of contract. Direct replacement or a credit note only. Proof of purchase required.
GL Does not give refunds on labour or fixed fee charges.
GL may contact you by newsletter on occasion unless requested not to by you.

Last Upated 08/04/20

REVIEWS

We always go the extra mile for our customers and provide the highest levels of service, aiming to provide a '5 Star' experience. You will love our industry-leading aftercare and support. We are proud to be Eastbourne’s Top-Rated computer repair and service company.

Issue fixed promptly. Lovely service. Would highly recommend.

Jane Young - Google
Greenlight Computer Repairs 5 Star Review

This really is next level service, on every level. Greenlight are something out of a utopian vision.

James Gibson - Google
Greenlight Computer Repairs 5 Star Review

Got my mums laptop up and connected to the internet again very quickly. I have no qualms in recommending them.

Olivia Lopes - Google
Greenlight Computer Repairs 5 Star Review

Amazing service, quick repair and lovely guy! Definitely recommend :)

Ruui - Google
Greenlight Computer Repairs 5 Star Review

HOW IT
WORKS

Getting your laptop, PC Computer, Printer, Network, Internet or other IT related item repaired with Greenlight couldn’t be easier.

Simply call us on 01323 406406 or book yourself in online. Once booked, an engineer will arrive promptly at the requested time and repair your computer or laptop onsite there and then.

If workshop facilities are required or a part needs to be ordered we will take your computer back to our custom-built workshop, repair it and return it to you ASAP, keeping you advised at every stage. Simple!

Please note that due to Covid19 restrictions we are conducting doorstep collections and don’t forget that we can repair most problems and faults by Remote Support.

​We never send your computer repair away. All computer repairs are completed in-house by our own fully trained and experienced engineers.

BOOK YOUR
COMPUTER
REPAIR
NOW

BOOK A COMPUTER REPAIR TODAY
Still not sure?
Schedule a Call Back

ABOUT

We have a fantastic purpose-built workshop in Lower Willingdon, Eastbourne equipped with the very latest repair tools, software and equipment.

We can repair and service Laptops, PC Computers, Apple Macs and provide Remote Support.

We can solder new DC power/charging sockets, change hard drives, replace broken/cracked Laptop screens, build gaming PC’s, recover data, remove complex viral and malware infections, service and upgrade just about any aspect of your PC or laptop hardware and software as well as component level diagnostics and repairs.

A computer that needed a full service and thermal clean (heat is a major cause of PC and Laptop faults).
A custom built Gaming Computer.
Our workshop in action.
Soldering a replacement DC Charging Socket in a Laptop with power faults.
An Apple iMac with a SSD (Solid State Hard Drive) upgrade, making it up to 20x faster.
A laptop with HDD failure being fitted with a new HDD and Data Recovery.

COMPUTER REPAIRS

We Can Repair Your Computer Today!

Book your Computer Repair, Collection or Remote Support Appointment today!
Same Day Service Available.
BOOK YOUR COMPUTER REPAIR NOW

GET IN TOUCH!

AND GET A COMPUTER REPAIR, HELP OR ADVICE TODAY!

Simply get in touch either by phone or online via the form below and we will arrange to visit you at home or your place of business and get your laptop, Computer or Apple Mac repaired asap (don't forget that we can also repair the majority of faults by remote). We cover Eastbourne, Polegate, Hailsham, Bexhill, Seaford, Lewes, Newhaven, Heathfield and surrounding areas in East Sussex.

We offer Free collection and Free Delivery on all computer repairs.

Please note that our workshop is not open to the public unless by prior arrangement or booking.

Alternatively, you can schedule a call back, book a remote support session or a repair using the buttons below.

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